Shipping Information
Everything you need to know about our shipping policies and delivery options
Shipping Methods & Delivery Times
We offer multiple shipping options to ensure your Pink Golden Goose sneakers reach you safely and on time. All orders are processed within 1-2 business days.
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $9.95 |
| Express Shipping | 2-3 business days | $19.95 |
| Overnight Shipping | 1 business day | $39.95 |
🎉 Free Shipping Offer
Enjoy FREE standard shipping on all orders over $150! This offer applies to domestic orders within the United States only.
Shipping Locations
Domestic Shipping (United States)
We ship to all 50 states within the United States, including:
- Standard residential addresses
- P.O. Box addresses
- Military APO/FPO addresses
- Alaska and Hawaii (additional 2-3 days for delivery)
International Shipping
We currently ship to select international destinations. International shipping rates and delivery times vary by location:
- Canada: 7-14 business days, starting at $24.95
- Europe: 10-21 business days, starting at $34.95
- Australia & New Zealand: 14-21 business days, starting at $39.95
Note: International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping fees and will be collected upon delivery.
Order Processing
Our fulfillment team works diligently to get your Pink Golden Goose sneakers to you as quickly as possible:
- Order Confirmation: You'll receive an email confirmation immediately after placing your order
- Processing Time: 1-2 business days for order verification and preparation
- Packaging: Each pair is carefully packaged in our signature pink boxes with protective materials
- Shipment Notification: You'll receive tracking information once your order ships
Business Days & Holidays
Orders are processed Monday through Friday, excluding major holidays. Orders placed on weekends or holidays will be processed the next business day.
Tracking Your Order
Stay updated on your Pink Golden Goose delivery:
- Track your order using the tracking number provided in your shipment email
- Monitor delivery progress through our carrier partners (UPS, FedEx, USPS)
- Receive delivery notifications and updates via email
- Contact our customer service team at [email protected] for any tracking issues
Delivery Attempts: If you're not available to receive your package, our carrier will make additional delivery attempts. You can also arrange for package pickup at a local carrier facility.
Shipping Restrictions
Please note the following shipping limitations:
- We do not ship to freight forwarders or package forwarding services
- Some remote locations may require additional delivery time
- Certain international destinations may have import restrictions on footwear
- Oversized orders may require special handling and additional shipping fees
Damaged or Lost Packages
Your satisfaction is our priority. If your Pink Golden Goose sneakers arrive damaged or if your package is lost:
- Contact us within 48 hours of delivery for damaged items
- Report lost packages within 7 days of expected delivery date
- Provide photos of damaged items and packaging
- We'll work with our shipping partners to resolve the issue quickly
- Replacement or refund will be provided as appropriate
📞 Need Help?
Our customer service team is here to help with any shipping questions. Contact us at [email protected] or during our business hours: Monday-Friday 9:00 AM - 6:00 PM EST.